Privacy Policy

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1. Who we are

Good Food Hygiene (“we”, “us”, “our”) is the data controller for personal information collected through goodfoodhygiene.co.uk.

2. What we collect

Depending on your account type, we collect: name, email address and password; for individual learners, date of birth and gender; for business/organisation accounts, the business name, business type, company registration/VAT number, business address, and the name, role and phone number of the person setting up the account. We also record course progress, quiz results and completion certificates.

3. How we use it

We use this information to provide your account and course access, issue certificates, process payments, and — only if you opt in — send you marketing emails about new courses or offers. You can withdraw marketing consent at any time via the unsubscribe link in any email or by contacting us.

4. Business accounts and staff

Where a business account adds a staff member, that staff member’s own name, email and course progress are visible to the business account holder for training-record purposes. Certificates always show the learner’s real name for regulatory compliance.

5. Data retention

We retain account and certificate records for as long as your account is active, and as needed to meet legal or regulatory record-keeping requirements.

6. Your rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. Contact us at [email protected] to exercise these rights.

7. Third parties

We use third-party providers for hosting and payment processing, who process data on our behalf under their own privacy and security obligations. We do not sell your personal data.

8. Contact

Questions about this policy can be sent to [email protected].