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Good Food Hygiene The CPD Group Approved Provider, number 791025

Tutorials and guides · Guide 1

Add a member of staff who has no email address

Training dashboardAbout 2 minutesNeeds team or Complete membership

The screenshots show The Copper Kettle, an example business. The people in it are made up.

Watch it in under a minute (55 seconds), with captions. The steps and screenshots are below.

Why this matters

Plenty of kitchen staff don't have an email address, or would rather not give one to work. Without one they can't make a normal website account, so they can't do their training.

The training dashboard makes them a login in seconds: a username, a password and their own QR pass, printed on a slip you hand over. Their training, certificate and refresher date still go on your records like everyone else's.

Step by step

1. Open Add staff.

Sign in at training.goodfoodhygiene.co.uk. Add staff is in the menu on the left, and there is an Add staff button above your team list.

Your team, with Add staff in the menu

2. Type their full name.

Type it the way it should appear on their certificate. As you type, a username and password are suggested for you. You can change either one.

The Add staff form with a name, username and password

3. Press Add and make a login slip.

The slip shows where to sign in, their username, their password and their QR pass.

The login slip for Kofi Mensah

4. Print the slip and hand it over.

Press Print slip. The password is shown only now, so if you can't print, write it down. Then press Done.

5. Give them a course.

On Team, type their name in the search box. Press Give a course, choose the course and press Give course. This uses one of your free seats.

Give Kofi Mensah a course

6. They sign in on their own phone.

They scan the QR code with their phone camera, or go to the address on the slip and type their username and password. They land on your business's own training page and press Start the course.

The training page on a phone
Kofi signed in, with his course ready to start

Where it goes

They appear on Your team with a no email label, and their course shows as Not started until they begin. Their progress, certificate and refresher date show there, and their certificate goes on your records with everyone else's.

Kofi Mensah on Your team

Watch out for

  • A lost slip or a forgotten password: press New password. Their old password stops working. To print a fresh slip with a new QR pass, press QR pass & slip. Their old QR pass stops working.
  • A slip someone else has seen, or a lost phone: press Cancel QR pass.
  • A shared tablet: a QR sign-in ends after 30 minutes with nothing happening, and after 12 hours at most, so the next person isn't signed in as them.
  • Someone leaves: press Remove. Unfinished courses go back to your free seats. Finished training stays on your records.
  • Staff who do have an email address: add them on the Team page in My Account on the website instead. They set their own password.

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